Free. Standard delivery costs nothing on every order across the United States, with no minimum and no code.

You have 30 days from delivery to return a shirt for a refund. It needs to come back unworn, unwashed and with the tags still on. Gift cards, custom pieces and final sale items are the exceptions. The full detail is in our Refund and Return Policy.

Email customer support at support@joeybrooks.com, Monday to Friday, 9:00 AM to 5:00 PM.

A tracking link is emailed to you as soon as the parcel ships. Give the carrier 48 to 72 hours to log its first scan.

Usually 7 to 11 business days in total: 1 to 3 business days for us to process the order (Monday to Friday) and 6 to 8 business days in transit. Orders placed before 6:00 PM Central start processing the same day. These are estimates; carriers and weather can add time.

Yes. Email support@joeybrooks.com inside 30 days of delivery and we set up a direct exchange for another size or colour. A shipping fee may apply.

After your return arrives and passes inspection, an approved return is refunded back to the payment method you used, within 10 business days. Banks can take a little longer to post it. If 15 business days have passed since approval, email us.

Email support@joeybrooks.com with your order number. We reply with a return authorization and the address to send it to; do not ship anything back before you have that. If you changed your mind, you cover the return postage. If the item is defective, damaged or wrong, we send a prepaid label at no charge.

If it goes missing in transit or arrives damaged, email support@joeybrooks.com right away with your order number (and photos for damage). We open an inquiry with the carrier, and when it confirms the loss or damage we arrange a replacement or a refund. Once the carrier marks a parcel Delivered, JOEY BROOKS cannot be held liable for a parcel lost or stolen after that scan, so keep an eye on the tracking link if your doorstep is not secure.

Email support@joeybrooks.com within 2 hours of ordering and we can fix the address or cancel. Once the order has been processed it cannot be changed or cancelled.

Email support@joeybrooks.com inside 7 days of delivery, with the order number and photos. After we review them we sort out a replacement or a refund, and you pay nothing for the return.

Right now we deliver across the United States, with more countries to come. If you are outside the US, email us and we will let you know as soon as your country opens.

Yes. Checkout is encrypted (256 bit TLS), we are PCI DSS compliant and your full card number never reaches us. We take Visa, Mastercard, American Express and Discover, plus Shop Pay, PayPal, Apple Pay and Google Pay, all in USD.

Not yet. Our carriers cannot reach PO Boxes, APO, FPO or DPO addresses or restricted areas, so use a regular street or business address instead.